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Buying over the telephone


If you buy privately, the seller is not obliged to tell you about the vehicles past, and will avoid doing this if it has any form of hidden problems. It is important for you as the potential buyer to ensure that you get as much information as possible, and cover yourself as much as you possibly can.

Usually the first stage is when you contact the seller over the phone. You can save yourself a lot of problems and wasted time if you ask some very specific questions.

  • Ask them 'Why are they selling the vehicle?' The answer should be believable and quickly given
  • Secondly, How long have they owned the car? Have they had it from new? If they are not the first owner, ask them how many previous owners the vehicle has had. The answer can be clearly checked through examining the registration document later.
  • Ask them 'What is the mileage and is this genuine' There may be a good reason for any discrepancy, a replaced faulty mileometer for example, but if this is the case, there should be service records and documents to back this up.
  • Ask them what type of condition the vehicle is in?, but be specific, does it have any body damage or rust, are the seats torn anywhere, has it had a respray, etc.
  • Then you need to check for outstanding finance or hire purchase agreement? Often the vehicle will have had finance, but the seller should be able to provide documentary evidence that this is now cleared, ask if this is available.
  • Ask if the vehicle have any tax and MOT? If so how much?
  • You can ask 'Has the vehicle been involved in any accidents? If so what?' 'Has the vehicle been repaired?' If yes whom by and are there any records?
  • Ask for any service records or old MOT's - you can check these for mileage later
  • Is the vehicle standard or has it been modified or had anything replaced?
  • Finally, are they happy to have a professional vehicle inspection?, is the price negotiable - are they open to reasonable and fair offers?

The answers given to these questions, should give you the information to decide whether you wish to make time to visit and view the vehicle. Often it is better to close the conversation at that point, and spend sometime thinking about the answers and discussing these with someone you trust. If you are happy, ring back to make an appointment.

     
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Buying over the telephone
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