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QUESTIONS AND ANSWERS.

Why do I need motor insurance?

When you own and drive a car you immediately start taking responsibility. Risks go with responsibility, risks to you and other people .
If you were to be involved in an accident, there is likely to be damage to some extent, damage to vehicles, yourself or others, damage to property and other losses such as being unable to work or travel. It doesn't need to be an accident; there are all kinds of possibilities such as fire, theft, vandalism and involvement in natural disasters. All these are possible risks.
Motor insurance will help you to pay for any damage or losses however great or small. This is done by an insurer and yourself agreeing a contract which will show the rights and responsibilities of both parties. You agree to pay the insurer an amount of money, called a premium, and in return they will deal with and cover the majority of the costs if you sustain any damage or losses or you receive claims from other people
This agreement is stated in a personal auto policy, which specifies your and your insurer’s rights, responsibilities and obligations.
As well as covering you for risk, many policies also offer additional benefits such as a hire car if your car is off the road as a result of an accident, or legal help if the accident or loss involves any legal activity.
The Government has laid down a minimum level of cover that you must have if you drive any car on the UK roads. Obviously you hope that you will never need to use your insurance, but life, and particularly driving a car, is unpredictable, and having good, reliable insurance cover is essential if you want to sleep at night.
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Who offers insurance?

There are so many companies offering motor insurance that the situation can be very confusing.
There are the well known insurance companies such as AXA and Norwich Union, these are long established and very experienced. Many have different brands of insurance, and you may be buying from them but not realise this from the name on the policy. Then there are the companies such as Direct Line and Churchill who have developed as telephone call centre insurers, and grown very big very fast. There are also many more ‘players’ in the market such as your bank, and your supermarket.
The market is now so big, complicated and diverse that it is difficult to know who you are dealing with.
Essentially, every insurance company takes on, covers, your risk in return for your insurance premium. They decide how mush to charge you by a complicated risk assessment process which takes into account the car you are driving, information about accidents to that make of car, where you are likely to drive it, the job you do, your age and many more factors. They work out the risk that they are taking when they insure you, based on this risk assessment, and set a cost, a premium, which they think will reflect that risk and give them some profit.
They don’t do this in detail for every policy, but they will use key factors including your age, where you live and accident record which will result in a cost to you.
Often Insurance companies will sell their products through third parties, brokers or consultants, but most now deal direct with you as well, particularly through the internet
Whether or not a company is an actual Insurer or a third party, most are members of the General Insurance Standards Council (GISC), which regulates the sale of general Insurance in the UK. The GISC will be replaced in 2005 by the FSA – Financial Services Authority.
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What do I gain by buying on line?

Offering car insurance on line is much cheaper for the insurers than other, more traditional methods, through a shop, by correspondence, through an agent or even through a telephone call centre. Because the process is very highly automated, and you can fill in application forms yourself and send them very quickly, companies do not need to employ as many expensive staff, and by clever electronic technologies they can access huge risk databases which can automatically assess the risk they are taking and give you a quote, often instantly. The internet is always available, which means that they can trade all year round for 24 hours a week, at very little extra cost.
Many companies are now using some of these savings to reduce premiums if you buy on line.
You can also gain other benefits by buying on line. You can quickly get several quotes, and compare these, at a time that is convenient to you and without the high pressured selling tactics often experienced when dealing with a company over the telephone. If you do like the policy and price of a policy offered to you, it is usually possible to buy the Insurance there and then.
You can also, in many cases. Make changes to your policy on line. This is very useful if you change your car or add someone to your Insurance policy, or you move house and need to change your address on the policy.
Auteco would recommend that you look seriously at insuring your car on line, the benefits, which will usually include cost savings are very worthwhile, but do make sure that the company you buy from offers a good customer service telephone system in case you run into difficulties, have an accident or require information and support.
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What is meant by ‘classic’ insurance?

If your car is a ‘classic’ vehicle that will not be covering many miles, then you may be eligible for classic car insurance. There are specialised companies which offer policies for this type of car. and often the premium will be cheaper than insuring through a normal motor policy. The policy will also often include additional items such as giving a ‘guaranteed value’, any driver cover and reductions in premium for limited mileage.
You also need to take account of the fact that often a classic car will increase in value as it gets older, as opposed to the depreciation of modern cars, and classic car policies can be arranged to account for this.?
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What is insurance grouping

Every make and type of vehicle in the UK is given an insurance grouping by the Association of British Insurers, the ABI. This is based on various factors related to the particular vehicle, how powerful it is , the cost of the car, the cost of replacement parts, the cost of repairing it and over time the accident record of that particular car and model. Insurance groupings run from 1 to 20. The same grouping is used by all insurers and ensures that ensures a level playing field across the market, although some insurers who have had a series of bad experiences with a particular make may add other costs to the standard grouping
In general the smaller the engine, the cheaper the car and the less exotic the car, the lower the insurance grouping, but there are always exceptions to the rule. You can find the insurance groupings of cars and models printed in the car lists at the back of most motoring magazines.
The insurance grouping has a major influence on the cost of your premium, the lower the figure the cheaper the cost.
If you have other factors that will increase insurance costs such as your age, where you live or an unfortunate accident record, you should always try to keep the insurance grouping of the car as low as possible, if you want to keep your premium as low as possible.
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Can women get cheaper insurance?

In a lot of cases – Yes! Statistics show that women drivers cost insurance companies less in claims. They don’t have fewer accidents, but their accidents usually cost the insurance companies less than those of males. Consequently, insurance companies will often offer lower premiums to women drivers, and the difference can be quite large. Recent research has shown that a seventeen year old male, insuring a group 3 car with fully comprehensive cover can expect to pay 46% more than a female driver for exactly the same insurance.
The difference in premium between male and female drivers does decrease with age.
Some policies and companies will only accept women drivers, and others have female only brands.
There are other factors that produce restricted companies and brands, age, driving record etc. You should always look for these companies if you fall into the category and get a quote from them, as this could reduce your premium considerably.
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What is no claims bonus?

Insurance companies will reduce your premium based on their experience of you as a driver. They will give you discounts on your premium according to the number of years that you have not made a claim on the policy. This can be substantial and amounts in most cases to 65% of the premium for a full no claims bonus.
Obviously the company is trying to reduce claims and to encourage you to be careful when you are driving and not take risks.
It is important to realise that the bonus is for not claiming, it is not related to fault. If you have an accident and it isn't your fault, unless the insurance company can reclaim the money from the faulty person, the claim will still count against you. This is particularly relevant in relation to vandalism damage, where the claim is obviously not your fault, but the odds of getting the vandal to cover the cost is very long.
You can usually transfer the no claim bonus that you have built up between companies, but always ensure that you retain all the documents showing your entitlement to any no claim bonus as proof.
You can also, for an additional cost to your policy premium, protect your no claim bonus, which will allow you to have a limited number of claims without loosing your entitlement.
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Should I always take the cheapest insurance?

Nobody likes buying insurance. It’s something that you cannot easily see, you may never need to use and is often quite expensive.
You are even less likely to want to buy motor insurance, because you haven’t got a choice. All motorists must have at least third party insurance to be able to legally drive on the UK roads.
Add this feeling to the wish to get a good deal, and you will always be tempted to take the cheapest deal.
Unfortunately the cheapest deal initially is not always the cheapest in the long run. You should always check for hidden costs such as – will it cost you an additional amount to change your car or address during the life of the policy, what kind of customer service is offered, and will this cost you in premium telephone charges.
You can also reduce your policy by agreeing a policy excess. This is a stated amount of any claim that you will pay - £100, £150, £200 etc. Some insurers offer you no alternative but to take an excess, so factor this in.
You should always shop around for the best price, and the internet is a great way to do that, but be careful to choose the best policy for you, which may not always be the cheapest.
Auteco recommended insurers offer a fair and reasonable service and cover which represent value for money
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Should I get more than one quote?

Yes. Auteco recommends that you get at least 5 quotes to enable you to compare, not just price but additional services and hidden costs. Prices vary a great deal and getting a few online car insurance quotes can save you money.

Auteco's dedicated staff will do the work for you. You fill in a general information Form, and then we will then contact a range of companies to get the best quote.

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What does an insurance broker do?

An insurance broker is a third party who deals with various insurance companies. Only registered members of BIBA (British Insurance Brokers’ Association) are legally allowed to call themselves an insurance broker. Companies that are not registered with BIBA, must call themselves a “Consultant” or “Services”. Brokers have strict operating standards placed on them to protect your, the customers, interests. These include being truly independent and various insolvency processes to protect any money you pay them.
The BIBA website is worth looking at. It offers useful advice and contains a very good ‘jargon buster’
Brokers will search the market for you, and also handle all the applications, explain the insurance policy and its implications, and usually deal with any claims that you have to make.
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Why does it cost so much for young drivers to get insurance?

The basic answer is that experience and statistics show that young and inexperienced drivers are more likely to have an accident than older people. As this record implies more cost for the insurance company, they set their premiums higher to reflect this increased risk.
Everyone has to start somewhere, so how can a young or inexperienced driver get on the road and start building a no claims bonus.
They must be realistic about which vehicle they choose. It is better for young drivers to get a vehicle that has a low car insurance group.
They can also take a lower type of cover. Comprehensive is the most expensive and necessary for valuable vehicles, but the older and less expensive car will probably only require third party or third party fire and theft. This means that your vehicle isn't covered, but the risk may be worth taking to get a reasonable premium cost. Other ways to reduce costs are to agree a lower annual mileage, or take the risk of increasing the policy excess.
You can also take some practical steps to reduce your premium costs. Don’t modify the vehicle, and avoid any flashy additions that may attract vandals or unnecessarily increase the value.
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Why is it difficult to insure imported vehicles?

Over the past few years, because of the high cost of UK vehicles, many cars were bought abroad and imported. This practice is now dying out as the cost of UK cars drops in relative terms, but in some specialised areas, such as 4x4, vehicles are still imported in high numbers. You may find that these vehicles are difficult to insure and companies will often refuse insurance.
This is usually because the vehicles are the so called ‘grey imports’ which are not intended for the UK market and as such not to UK specification.
This means that they may use different internal and external parts, so in the event of a repair being needed it would be much more costly to obtain the spare parts – this extra cost means that the insurer does not feel it worth while to offer the insurance.
You should always bear this in mind when considering buying an imported vehicle.
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What is motor trade insurance?

This is insurance for people working within the motor trade for motor trade business. Car dealers cannot be expected to arrange separate insurance policies for every vehicle they need to use. The various branches of the motor trade need to be insured to drive customers cars, insured for damage to cars whilst in their keeping, or for vehicles that they will only own for a short period.
For this reason, motor trade policies will not insure specific vehicles, but insure the trader for stock up to an agreed level of value.
There are companies who specialise in this type of cover
This means that your vehicle is covered whilst in the hands of a motor trader.
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How many vehicles make up a fleet?

For companies that run a group of vehicles for the use of their business, the option is available to insure these vehicles on one fleet policy.
Four or five vehicles are usually the minimum to be considered for a small fleet insurance policy.
Most fleet policies are arranged on an any driver basis, usually involving a minimum age. Any adverse driver matters, convictions, accidents etc must be declared by the company. The insurance certificate covers any vehicle owned by the company and avoids a cover note whenever there is a vehicle change. It is worth noting that with a fleet car insurance policy each driver will not be earning their own individual no claims bonus, if the only vehicle they are driving is a company car. This could give difficulties for the person when they try to arrange their own personal insurance.
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How can Auteco help?

Auteco have carefully looked at the present insurance market and have identified various insurance companies which we can recommend. From our experience these companies offer a good, reliable, service which represents value for money. Get a Quote

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